Downloading MDM profile

25 views October 29, 2019 February 11, 2020 0

Without user interaction (Fast Enrollment)

If you want to configure your users’ mobile devices yourself, you have the convenient Fast Enrollment option available. This solution allows you to set up the devices, with­out knowing the user passwords. You can integrate mobile devices with just a few clicks into the corporate IT environment – without requiring user interaction. Time-consuming help desk calls while setting up devices are no longer an issue.

Use Fast Enrollment in the Management Console via Control Panel→ Users or Control Panel→ Group Templates.

  • Select one or more users or a group of users (upper arrow in illus.).
  • Then click on Fast Enrollment (lower arrow in illus.).
select Fast Enrollment, to configure the user devices

select Fast Enrollment, to configure the user devices

  • Now select what kind of devices you want to configure. The following options are available:
    • iOS
    • Android Work Profile (BYOD)
    • Android Work Managed Device (COBO)

Note! Before you can use the Fast Enrollment for a fully managed Android device (Work Managed Device), the device must be reset to factory default settings and be preconfigured. Proceed with this as described in Configure fully managed Android devices.

select MDM platform

select MDM platform

  • A dialog opens for the first selected user. Scan the QR code with the user’s device or enter the displayed URL onto the device. The URL remains valid for 15 minutes.
scan QR code

scan QR code

  • You will arrive at the user’s User Self Service Portal on the mobile device and can configure the MDM profile in the First Steps Wizard.
  • Once you have carried out the configuration on that device, click on Next in the Fast Enrollment dialog, to configure the next device.

Note: If the URL expires before you configure the device, you can request a new URL by clicking again on Fast Enrollment.

User configures his device himself

The users can configure there devices themselves. Users who were added from the Active Directory or with the help of a .csv file automatically receive a welcome email following the user import. Users who were added using the option Enter single user, can also receive a welcome email, if the checkbox is set for it.

Under Control Panel Users Send Invitation E-mail (right arrow in illus.) you can resend the email at any time to a previously selected user (left arrow in illus.).

resend invitation e-mail

resend invitation e-mail

With this email, users can log in to the User Self Service Portal and use the First Steps Wizard there to download the MDM profile and carry out the configuration.

This method is primarily intended for users with private devices (BYOD – Bring Your Own Device).

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