Cortado MDM – Manual

Adding Android Enterprise apps

73 views October 19, 2018 July 9, 2019 0

Edit Android VPP account

To be able to make apps from the Google Play app store available for your users, you will require a VPP account for Android. Do you use Managed Google Play Accounts for your Android MDM? If so, then the VPP account will have been generated automatically in the Android Enterprise configuration and added in the management console under Control Panel→ Apps & Docs→ VPP Accounts.

Note! When using Google Accounts, you must create your own VPP account for Android Enterprise. To do so, proceed as described in the Create Android VPP account section of the Cortado Server manual.

  • Select in the management console Control Panel→ Apps & Docs.
select <em>Apps &amp; Docs</em>

select Apps & Docs

  • Select the VPP account (left arrow in illus.) and then click on Edit (right arrow in illus.).
edit VPP account

edit VPP account

Enterprise ID and Service account e-mail address match the settings under Global Settings→ MDM→ Android MDM. Don’t make any changes to these settings!

The exception is that the checkmark in the Mandatory checkbox (arrow in illus.) may be removed if required. If the checkbox is enabled, all the apps that you added from the App Store will initially receive this status automatically. You can change this option for each individual app later (see below).

Remove Status Mandatory for all VPP apps on demand

Remove Status Mandatory for all VPP apps on demand

Add and manage Android apps

  • If you want to add the apps to the Management Console, select your Android VPP account under Control Panel→ Apps & Docs→ VPP Accounts (left arrow in illus.).
  • Then click on Manage Android Apps (right arrow in illus.).
adding apps for Android Enterprise

adding apps for Android Enterprise

This button allows you to make apps available to your users from the Google Play Store – both your own (self-developed) apps and web apps (links to websites).

Add apps from Play Store

  • Under Search Play Store, enter the name of the app and then click on the Serach button (arrow in illus.).
searching for an app in the Google Play app store

searching for an app in the Google Play app store

  • Select the desired app and then click on Approve (arrow in illus.).
  • Click on Close to close the dialog box after adding.
confirming the selection

confirming the selection

  • You will now find the apps you added through this process in the console, on the left.
  •  Assign the app to the users or group templates (see section Assigning apps).
  • The apps are set to Managed and Mandatory by default and, after being assigned, are consequently pushed onto the users’ devices.
  • If there are apps you don’t want to assign, select the app and click on Edit (left arrow in illus.).
  • Then clear the Mandatory checkbox (right arrow in illus.).

Android Enterprise: managed app (example)

Android Enterprise: managed app (example)

The user can then locate the app in the User Self Service Portal under Apps and in the managed Play Store.

 Android Enterprise: managed Play Store

Android Enterprise: managed Play Store

If the use of an app is not compulsory (i.e. not Mandatory), but should, none­theless, be initially pushed onto the user’s device, the select Rollout initially. The users can then individually delete the app later.

Add own (self-developed) Apps

All Android apps that you want to distribute onto your users’ devices via Cortado MDM have to be firstly uploaded and released in the Google Play Store. This also applies to apps that are not to be made publicly available in the Google Play Store. Please note the hints given in the Google Help for creating apps or managing APK files.

  • Under Private apps (left arrow in illus.) click on the Plus button (right arrow in illus.).

Note! Read the advice from Google under Learn more.

uploading your self-developed apps

uploading your self-developed apps

  • Allocate a title and upload your app.
  • Then click on Create (arrow in illus.).
uploading private app

uploading private app

  • Enter your email address.
enter your email address

enter your email address

The app will then be uploaded. However, it may take up to 10 minutes until the app is unlocked by Google.

uploaded private app, not yet approved by Google

uploaded private app, not yet approved by Google

  • After the app is released, click Refresh.
click on Refresh

click on Refresh

You can now find your app in the left column of the management console.

private app in the console

private app in the console

Adding web apps

  • Under web apps (left arrow in illus.), click on the Plus button (right arrow in illus.).
adding web app

adding web app

Note! You can organise your apps into libraries using the Organize apps button. You can find how to do that in Google help.

  • Enter a title and the URL of the web app and under Display, select how the web app should be displayed on the device.
  • Upload an icon as well.
configure web app

configure web app

  • Click on Create to save your work.
  • The release of a web app through Google can take up to 10 minutes. You should therefore firstly set up all the web apps you want to make available to your users and then click on Refresh.
click on Refresh to load web apps in the console

click on Refresh to load web apps in the console

  • Following Refresh the newly set up web apps should be displayed in the left column. If that doesn’t occur, wait a short time and then click again on Refresh.
Web apps in the console (left column)

Web apps in the console (left column)

The users will then find the web apps on their devices.

Resolve sync conflict

By clicking on Refresh all the apps in the console will be synchronised with the Google Play Store. Conflicts can occur with this process, for example, if the permissions for the apps have chan­ged. These conflicts can be identified by an exclamation mark before the app name in the left column (left arrow in illus.).

  • To resolve the conflict, click under Details on Accept (right arrow in illus.).
resolve sync conflict

resolve sync conflict

Then a list of changed permissions is displayed. Confirm this with OK. You can change all the permissions for the app later (see section Managed configurations).

Was this helpful?