For iOS and Android devices
Under Setup→ Certificate you can download and install a security certificate (root certifikate) for your devices.
This will already have been downloaded in the First Steps Wizard.
If your administrator requests you to download and install the certificate (again), you can do it here. Tap on Download to do so.
For Windows devices
If you see a certificate error on opening the User Self Service Portals, you can download a security certificate here. Then the website for the portal will be trusted in the future and the error will not occur again.
- Select Setup→ Certificate→ Download.
- Enable the checkbox Trust this CA to identify websites.
The User Self Service Portals website will now be trusted and the certificate error will no longer occur.