Cortado Workplace – User Guides

Certificate

43 views July 13, 2018 December 20, 2019 0

For iOS and Android devices

Under Setup Certificate you can download and install a security certificate (root certifikate) for your devices.

select Certificate (left iOS, right Android)

select Certificate (left iOS, right Android)

This will already have been downloaded in the First Steps Wizard.

If your administrator requests you to download and install the certificate (again), you can do it here. Tap on Download to do so.

download security certificate (left iOS, right Android)

download security certificate (left iOS, right Android)

For Windows devices

If you see a certificate error on opening the User Self Service Portals, you can download a security certificate here. Then the website for the portal will be trusted in the future and the error will not occur again.

  • Select Setup→ Certificate→ Download.
select Setup

select Setup

select Certificate

select Certificate

download certificate

download certificate

  • Enable the checkbox Trust this CA to identify websites.
select Trust this CA to identify websites

select Trust this CA to identify websites

The User Self Service Portals website will now be trusted and the certificate error will no longer occur.

secure connection to the portal

secure connection to the portal

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